Lowe’s has always held a special place in my heart, mainly because there are a lot of men there who always pay attention to me. All this time, I thought it was because I was a cute blonde, but I’m starting to think they might actually just be good people who care about their patrons. It’s a blow to my ego, but it kind of warms my heart.
Veteran Michael Sulsona lost both of his legs during the Vietnam War and has been waiting for years to get a new wheelchair from the VA. Unfortunately, his needs have still not been met. This resulted in his chair completely breaking down in the middle of a New York Lowe’s. What the staff did can best be described in the beautiful letter he wrote praising them.
In 1971, I stepped on a land mine in Vietnam and lost both legs above the knee.
For the past two years, I have been waiting to receive a new wheelchair from the Veterans Administration. In addition, I have been told that I am not entitled to a spare wheelchair.
On the evening of July 7, my wheelchair fell apart again, while shopping at Lowe’s Home Improvement Center in on Forest Avenue in Mariners Harbor.
Three employees, David, Marcus, and Souleyman jumped to my assistance immediately. They placed me in another chair while they went to work.
They took the wheelchair apart and replaced the broken parts and told me, “We’re going to make this chair like new.”
I left 45 minutes after closing hours in my wheelchair that was like new.
I kept thanking them and all they could say was, “It was our honor.”
The actions of these three employees at Lowe’s showed me there are some who still believe in stepping to the plate.
They didn’t ask any questions, didn’t feel the need to fill out any forms or make phone calls. Someone needed help and they felt privileged to be given the opportunity.
So, maybe the men at Lowe’s don’t think I’m special–but they certainly are.
[via IJ Review]
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